CARELA® - Data and Facts





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Profile Founded in 1969, the CARELA® Group has become a leading player in the growing market of cleaning and disinfection. The group’s headquarters, research, development and production are located in Rheinfelden, Germany, as are sales and service for the former Western German Lander. R. Späne GmbH Wassertechnologie in Petershagen (near Berlin) provides products and services to our customers in the former Eastern German Lander. Regionally active CARELA® Service Points carry out service works in the fields of cleaning and disinfection for our customers. Internationally, sales, customers support and technical services can be obtained locally from CARELA® partners. Without any exception, CARELA® products are developed and manufactured in Germany; the product portfolio includes a wide range of standardized products but also includes a variety of customized special products. Application equipment adapted to the chemical products as well as service works in the field of cleaning and disinfection are complementary to our chemical product range. Customers support, laboratory analysis, lectures and seminars are part of the customer relation package. CARELA® customers are public and private water suppliers, various industries, hospitals, clinics, retirement homes and geriatric institutions as well as owners of water installations in general.

Mission Statement We are the partner to do business with … because we are a leading company in the international market of cleaning and disinfection of potable and industrial water installations. because we are aware that we set the standards by which others are judged, we are enterprising, and we are always open to requests and flexible in our responses. because our products, services and every action are geared towards ensuring that we are recommended to others. because our results ensure the further development and independence of our company, giving all staff an opportunity to help determine their future, as well as the future of the organization.

Business Concept The companies of the CARELA® group are manufacturers and service-providers with specialized know-how in problem solving whereever purity and hygiene in the field of water supply or industry play a role. The CARELA® group’s strategy is based on the goal to maintain the market leader position in its chosen niche markets and extend it to further markets with a potential of growth in cleaning and disinfection.

Our Commitment to Quality We are committed to provide high quality goods and services that meet or exceed the specifications and expectations of our valued customers and suppliers. We have established and implemented a documented quality assurance system in accordance with requirements of the international DIN EN ISO 9001 standards. We ensure that this policy is understood, implemented and maintained at all levels of our company.

Environment It is an important task to us to develop products that are not only useful, but also safe and environmentally compatible. A further goal of the company is to minimize the production of waste in the manufacturing process. Good safety, health and environmental protection is a fundamental company consideration which also positively contributes to business success.

Environmental Policy We strive to provide innovation and value in the supply of our products and services whilst incorporating Safety, Health and Environment issues. Safety, Health and Environment aspects are taken into account in the purchase of equipment, services and materials. We aim to improve the economic, ecological and performance integrating environmental factors in our management systems, programs and our commercial decisions. We ensure the responsible use of energy throughout our business including by saving energy, improving energy efficiency and giving preference to renewable over non-renewable energy resources where ever feasible. Our staff is trained and has the necessary understanding and skills to carry out work safely and with due regard to the environment. We meet or even exceed the requirements of relevant rules and regulations in all aspects of environmental legislation.