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Home Industrial Range Potable Water Range  Zoology News from CARELA®
   
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For new customers:  
You're here for the first time? This is how it works..

How do I find the products?
Frequently asked questions of our customers

               
               
                                     
           
Help/Information  
Our products:
Questions on the product lines
Manufacture
         
                                     
               
About us ....  
The business
General terms
Imprint
Press
How to find us in Rheinfelden
Head offices in Rheinfelden
Branch in Petershagen
Contacts international
Field representatives
CARELA® Service Points
     
                                     

You are here for the first time? This is how it works....    
 
Short description
1 Choose product group
(Industry, Water, Zoo)
2 Choose possible sub-group
3 Click onto product in the list
 
 

 
                                   
How can I quickly find my product????

Navigation bar on top

The navigation bar on top enables you to have a look at various sections.

Navigation bar left hand side

The navigation bar on the left hand side provides you the possibility to get back to the first page while you are on our homepage and to open this help page. You can all the time get in contact with CARELA®, our address being indicated on the left side of the homepage.

 

 
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Frequently asked questions  

Are CARELA® products always available?
In general, all of our products are ready to be delivered within 24 hours.

Who is my contact?
Please go to the HOME button in the top navigation. There, you will find the link About us. Your local, national and international contacts are displayed in the left navigation bar, as are the CARELA® Service Points, our field representatives and our branch office in Petershagen.

How to I pass an oder?
By phone, fax, e-mail or by mail (Please refer to the address on the left hand side of the homepage)

What are our General Terms?
You can find them here. Should you have any questions, please send an e-mail to: info@carela.com.

                                   
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Questions on our products and application equipment

What kind of equipment do I need to solve my problem?
Please go to the equipment link in the top navigation bar and read the description. Should you have further queries, please send an e-mail to: info@carela.com

What can I do if a product does not meet my expectations?
Just call us immediately. You will get the help of our local partner or of one of your contacts in our head office.

 

Development and manufacture of our CARELA® products

We have our own R & D laboratory in the Rheinfelden head office where CARELA® products are developed. In the case of special requirements we can manufacture taylor-made products for you if there is not (yet) a standard product.

 

 
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